FAQ's
Order Confirmation
Q1. How do I know if my order is confirmed?
Once you place an order, you’ll receive a confirmation email with all your order details.
Q2. What if I didn’t receive a confirmation email?
Please check your spam or junk folder. If you still can’t find it, contact us
Q3. Can I view my order details later?
Yes, if you entered your email during checkout, you can contact our support team to retrieve your order details.
Privacy & Security
Q1. Is my personal information secure?
Absolutely! We use SSL encryption and trusted third-party payment gateways to ensure your data is fully protected.
Q2. Do you share my information with third parties?
No, we never sell or share your information—except when required to fulfill your order (like with shipping partners).
Q3. How can I request my data to be deleted?
Simply email us at [your support email] and we’ll permanently delete your data from our system.
Dispatch & Delivery
Q1. When will my order be dispatched?
Orders are typically processed and dispatched within 2–5 business days. You’ll receive a shipping confirmation via email once it’s shipped.
Q2. How long does delivery take?
Delivery within the USA usually takes 7–15 business days. Delays may occur during holidays or due to customs.
Q3. Can I track my order?
Yes! As soon as your order is shipped, we’ll send you a tracking link via email.
Q4. What if my package hasn’t arrived?
If your order hasn’t arrived within 5 days after the estimated delivery date, please reach out to us for assistance.